Our Accounts
PCSAU has three different levels of accounts, GOLD, SILVER and BRONZE, each designed to meet different business needs.
Gold
Our Gold account is our premier service. This account is designed for high level classified documentation, handling of expensive goods or simply those goods with sentimental value. All colleagues dealing with Gold accounts matters are police checked and all goods are fully insured.
This service is regularly used by government departments, legal firms, jewellers, advertising companies and our clients with international needs.
When you need a service with the upmost security, integrity, discretion and reliability across town or around the world, this is the account for you.
Gold Benefits:
- Highly secured transport of your goods by an independent source.
- Highest level of customer support.
- Latest tracking technology.
- Personal courier assigned for all your needs, 24 hours, 365 days.
- Next Day National or International hand carried deliveries.
- Same day National deliveries.
- Urgent same-day International deliveries by arrangement.
- Access to our corporate secure website.
Silver
Designed for items up to a value of $5000 and that require a priority delivery service, straight from your business to your client, no additional pickups or detours along the way ensure the integrity and urgency of the service offered.
Silver service offers great value for money for the client that requires a volume of high priority and urgent pickups or deliveries.
Silver Benefits:
- High level of customer care.
- Access to the most reliable courier service in Melbourne, Australia and Overseas.
- Friendly and personal approach to exceed your business needs.
- A representative assigned to you for all your courier needs.
- Express delivery at standard rates.
- Discounts structure depending on volume of work.
- Access to our services from 07:30am to 05:30pm.
- Standard rates for after hours and weekends.
- Online and phone booking.
Bronze
Bronze account is our entry level service. Bronze provides the same PCS level of dedication to our customer’s requirements in the same day delivery service.
Bronze account allows smaller volume customers to take advantage of what we have to offer.
Bronze Benefits:
- High level of customer care.
- Access to the most reliable courier service in Melbourne.
- Friendly and personal approach to exceed your business needs.
- A representative assigned to you for all your courier needs.
- Standard and express rates apply.
- After hours and weekends available.
- Melbourne Metro-area.
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